Custom/ Made to Order Information
NEXT OPENING: begins Friday, September 27th - December 31st
PROCESSING TIME: 1-3 weeks
(EXCEPTION: if ordering around the holidays, please allow us a little extra time if needed. ANY custom/made to order wax ordered after November 15 CANNOT be guaranteed for Christmas delivery.
REMINDER: you can pre-order a 'customer creations' mystery bag the first weekend of each month (Friday - Saturday). All mystery bags ship by the end of each month.
UPCOMING PRE-ORDER DATES: October 4-6, November 1-3, and December 6-8
MADE TO ORDER Wax Options
*for ordering single/complex scents and select TDC blends*
We are unable to keep every scent/blend poured and in stock in our ready-to-ship section. If you don't find the scent/blend you want in RTS, you have the option to order them as Made to Order in larger sizes. Both single/complex scents are available, as well as many TDC original blends you may have seen along the way. Because our original blends are already complex, they are only available 'as is' in the Made to Order section and cannot be blended further as a custom. Processing time is 3-15 business days. Any other items you order along with your made-to-order wax will ship when it is complete. If you wish to have those items sooner, you will need to place two separate orders.
CUSTOM Wax Options
*for ordering custom blends of 2-3 scents*
You may blend 2-3 scents (single/complex) for your own custom blend. We'll even let you name your custom blend if you wish (please keep it clean -- names with profanity will not be printed). Processing time is 3-15 business days. Any other items you order along with your custom will ship when it is complete. If you wish to have those items sooner, you will need to place two separate orders.
There will be several shape/size options available for both custom and made-to-order, from 9oz up to 18oz. Our 12oz Snap Bars (2-pack) will come in two separate polypro zip bags in case you want to share one with a friend. Wax Loaves and Giant Cupcakes come 'double bagged' with a twist tie. ALL other shapes will come packaged in a tin-tie bakery bag. By default, we use color. Want dye free? Leave us a note in the provided text box. Glitter and/or candy sprinkles are optional.
IMPORTANT: Custom/Made to Order options will be made in the order received. Many of the oils available have limited amounts left. We strongly recommend having "backup" scent selections for your blends in case one runs out before we get to your order. Please make sure you are using an email you check frequently in case we need to contact you about your order. Failure to respond to our emails within 72 hours could result in having your order canceled and refunded. We will make every effort to contact you before your order is canceled.
Please contact us with any questions and we'll be happy to help!